Miphen Text and Call Terms

Version 1.0 · Effective October 7, 2026

These terms cover the text messages and phone calls you get from Miph, the AI companion run by Miphen, Inc. ("Miphen," "we").

1. What the program is. Miph is an AI companion you talk to by text message and phone call. Miph helps you reflect on yourself and your relationships. Our texts include conversations with Miph, check-ins and reminders you set up, notices before a call ("Calling you in a minute"), one-time login links to your Miphen account, and account messages. We don't send marketing texts or calls.

2. Miph is an AI. Every text and call from Miph is generated by artificial intelligence, not written or spoken by a person. Calls use an AI-generated voice. Miph can be wrong. Miph is not therapy, medical, legal or financial advice, and it is not an emergency service. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline). In an emergency, call 911.

3. How you join. You join texts by entering your number at miphen.com, confirming it with a one-time code, and checking the box agreeing to texts. Calls are optional. You can agree to calls by checking the call box at sign-up, by saying yes when Miph asks on a call you make, or by replying YES when Miph asks by text. You must be 18 or older.

4. How often. Message frequency varies. It depends on how much you talk with Miph and the check-ins you choose. You can change how often Miph reaches out, your quiet hours and whether Miph texts or calls in your settings at miphen.com.

5. Cost. Msg & data rates may apply. Your mobile carrier may charge you for texts and calls under your plan. Miphen does not charge per text.

6. How to stop. Reply STOP to any text to stop all texts and calls from Miph. You can also reply QUIT, END, REVOKE, OPT OUT, CANCEL, UNSUBSCRIBE or STOPALL, or tell us in any other reasonable way. You'll get one text confirming you've opted out, and then no more texts or calls. To stop only calls, tell Miph "no more calls" by text or on a call. To start texts again, reply START. Calls stay off until you agree to them again.

7. Help. Reply HELP to any text, or email support@miphen.com.

8. Calls. Before Miph calls you, it usually texts "Calling you in a minute." Every call starts by saying that Miph is an AI and that the call is transcribed. We keep the written transcript and don't store call audio. If you call Miph's number, Miph recognizes your number, but it won't discuss your history until it confirms it's you.

9. Changing or giving up your number. If you change or give up your phone number, reply STOP from that number first or email support@miphen.com, so Miph doesn't contact whoever gets the number next.

10. Carriers. Supported carriers include major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery isn't guaranteed.

11. Privacy. We do not sell or share your mobile number or SMS opt-in data or consent with third parties or affiliates for their marketing or promotional purposes. We share them only with service providers that help us deliver texts and calls, such as Twilio. See our Privacy Policy.

12. Changes. We may update these terms. We'll post the new version here with a new effective date, and for important changes we'll tell you by text or in the web app first.

13. Contact. Miphen, Inc., 1500 Adeline Drive, Burlingame, CA 94010 · support@miphen.com